kfc4 Privacy Policy
Overview
kfc4 ("we", "us", "our") operates the online gaming platform at kfc4.cam. This Privacy Policy explains what personal data we collect when you use the kfc4 website, mobile app, and related services, why we collect it, how long we keep it, and what choices you have.
By registering an account or continuing to use kfc4, you confirm that you have read and understood this policy. If you disagree with any part of it, please do not use our services.
Data We Collect
We collect data in three ways: information you provide directly, data generated automatically as you use the platform, and information from third-party payment providers.
Information you provide
- Account registration: full name, date of birth, email address, mobile number, and preferred currency (MYR).
- Identity verification (KYC): a copy of your National ID Card (NID), Passport, or Driving Licence, and a selfie for liveness checks. KYC is required before your first withdrawal.
- Payment details: bank account numbers, Touch 'n Go eWallet ID, DuitNow registered number, or FPX credentials — only as needed to process deposits and withdrawals.
- Support communications: messages sent via our 24/7 Live Chat, including any attachments you share.
Data collected automatically
- Device type, operating system, browser version, and screen resolution.
- IP address and approximate geographic location (country and state level).
- Session timestamps, pages visited, games launched, bets placed, and in-game events.
- Referral source (which link or partner brought you to kfc4).
Data from payment partners
When you use Touch 'n Go eWallet, DuitNow, FPX Online Banking, or Bank Transfer, the payment provider may share transaction reference numbers and status codes with us to reconcile your deposit or withdrawal. We do not receive your full card or wallet credentials.
How We Use Your Data
| Purpose | Data used | Details |
|---|---|---|
| Account management | Name, email, mobile, DOB | Create and maintain your kfc4 account, send login OTPs, reset passwords. |
| Payment processing | Payment details, transaction data | Execute deposits from RM15 and withdrawals from RM60; target processing within 3 minutes for deposits and 28 minutes for withdrawals. |
| Identity verification | KYC documents, selfie | Confirm you are 18 or above and verify your identity before the first withdrawal, as required by anti-money-laundering obligations. |
| Fraud & AML checks | Betting patterns, IP, device fingerprint | Detect suspicious activity, enforce wagering limits, and comply with applicable financial regulations. |
| Personalisation | Game history, session data | Recommend games, display relevant promotions (such as the 230% Welcome Bonus), and tailor the lobby to your preferences. |
| Customer support | Chat logs, account data | Resolve disputes, answer questions, and improve response quality in our 24/7 Live Chat. |
| Analytics & improvement | Aggregated usage data | Understand how players navigate kfc4, fix bugs, and develop new features. |
| Marketing communications | Email, mobile number | Send promotional offers only where you have opted in. You can unsubscribe at any time. |
Legal Basis for Processing
kfc4 processes personal data under one or more of the following legal grounds:
- Contract performance — to provide the gaming services you have signed up for.
- Legal obligation — to comply with KYC, AML, and responsible-gaming regulations.
- Legitimate interests — to prevent fraud, secure our platform, and improve our services, provided these interests do not override your rights.
- Consent — for optional marketing emails and push notifications; you may withdraw consent at any time by contacting Live Chat or updating your account settings.
Sharing & Disclosure
kfc4 does not sell, rent, or trade your personal data. We share data only in the following circumstances:
Service providers
We engage trusted third parties to help operate kfc4 — including payment processors (Touch 'n Go, DuitNow, FPX), game providers (Evolution, Ezugi, Sexy Gaming, JDB, CQ9), cloud hosting providers, and identity-verification services. Each is bound by a data-processing agreement and may only use your data to perform services on our behalf.
Regulatory and legal requirements
We may disclose data to regulators, law-enforcement bodies, or courts when required by law or when necessary to protect the safety of our players and the public.
Business transfers
If kfc4 is involved in a merger, acquisition, or asset sale, your data may be transferred as part of that transaction. We will notify you via email or a prominent notice on the site before your data becomes subject to a different privacy policy.
Cookies & Tracking Technologies
kfc4 uses cookies and similar technologies to keep you logged in, remember your preferences, and measure site performance. The main categories are:
- Strictly necessary — session cookies required for the platform to function; these cannot be disabled.
- Performance & analytics — anonymised data on page-load times and navigation paths, used to improve the site.
- Functional — remember your language, odds format, and game-lobby filters.
- Marketing — track campaign effectiveness so we can show relevant offers. Only activated with your consent.
You can manage cookie preferences in your browser settings or through the consent banner. Disabling non-essential cookies will not prevent you from using kfc4, but some personalisation features may not work as expected.
Data Retention
We keep your data for as long as your account is active and for a minimum of five years after account closure to satisfy AML and audit obligations. Specific retention periods:
- KYC documents and transaction records: 7 years from the date of the transaction.
- Live Chat and support logs: 2 years from the date of the conversation.
- Marketing opt-in records: until you withdraw consent, plus 1 year for audit purposes.
- Anonymised analytics data: indefinitely (no personal identifiers retained).
When the retention period expires, data is securely deleted or irreversibly anonymised.
Your Rights
Under applicable data-protection law, you have the right to:
- Access — request a copy of the personal data we hold about you.
- Correction — ask us to fix inaccurate or incomplete information.
- Deletion — request erasure of data that is no longer necessary, subject to legal retention requirements.
- Restriction — ask us to limit how we process your data while a dispute is being resolved.
- Portability — receive your data in a structured, machine-readable format.
- Objection — object to processing based on legitimate interests, including profiling for direct marketing.
- Withdraw consent — opt out of marketing communications at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, contact our support team via 24/7 Live Chat. We will respond within 30 days. Identity verification may be required before we can act on your request.
Security Measures
kfc4 uses industry-standard safeguards to protect your data:
- TLS 1.3 encryption for all data transmitted between your device and our servers.
- AES-256 encryption for sensitive data stored at rest, including KYC documents and payment references.
- Role-based access controls — only authorised staff with a business need can access personal data.
- Regular penetration testing and vulnerability scanning of our platform and infrastructure.
- Two-factor authentication available on all kfc4 accounts.
No system is completely immune to breaches. In the unlikely event of a data breach that poses a risk to your rights, we will notify affected users and the relevant authority within 72 hours of becoming aware of it.
Minors
kfc4 is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under 18. If we discover that a minor has created an account, we will close it immediately and delete all associated data. If you believe a minor is using our platform, please notify us via Live Chat straight away.
Changes to This Policy
We may update this Privacy Policy from time to time — for example, to reflect changes in the law, our services, or best practices. When we make material changes, we will display a prominent notice on the kfc4 website and, where appropriate, send an email to registered users at least 7 days before the changes take effect.
Continued use of kfc4 after the effective date of an updated policy constitutes acceptance of the revised terms. The "Last updated" date at the top of this page always reflects the most recent revision.
Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or how kfc4 handles your personal data, please reach out through our 24/7 Live Chat available on the kfc4 website and mobile app. Our data team will respond within 30 days.
For formal data-subject requests (access, deletion, portability), please include your registered email address and account username so we can verify your identity and process your request promptly.